Technical Services Directorate is a service delivery department that provides services, such as potable water, sanitation, electricity, roads and stormwater, transport infrastructure, street lighting and maintaining all municipal buildings.

Municipalities must ensure that basic services are provided to their communities as stated in the Constitution of the country.

According to section 73 (1) of the Municipal Systems Act, the municipality must provide municipal services such that:

• They give priority to the basic needs of the local community
• Promote the development of the local community
• Ensure that all members of the local community have access to at least the minimum level of basic services
• There is a pressing need for the municipality to provide quality services to the community so as to avoid public unrest

According to section 73 (2) of the Municipal Systems Act, the municipal services must:

• Be equitable and accessible
• Be provided in a manner that is conducive to:
  • The prudent, economic, efficient and effective use of available resources
  • The improvement of standards of quality over time
• Be financially sustainable
• Be environmentally sustainable
• Be regularly reviewed with a view to upgrading, extension and improvement

The Financial Services Directorate comprises the following sections:

• Projects Management Units
• Operations and Maintenance